Ideal Heating
The Challenges:
We’re trusted by industries of all kinds, big and small. We provide an exceptional service.
Check out our case studies and see for yourself!
Scroll
The Challenges:
Our client Ideal Heating are known for their reliability record, keeping them ahead of the game.
From a customers perspective, it is impossible to underestimate the importance of winning people’s trust. Therefore, Ideal Heating wanted to express the same reliability when it comes to other areas such as its engineers and customer service, as well as their delivery drivers.
The Approach:
Simplytrak’s vehicle tracking system offers an all-in-one solution. The tracking device and software allows Ideal Heating to accurately follow our engineers process throughout the weeks. Thus, giving clients a clearer view of arrival times on jobs.
The device used is one of Simplytrak’s flagship products, the AL1, it is a highly accurate device with the ability to be installed into any vehicle. The benefits of the AL1 are that it has pinpoint accuracy on GPS and can be configured to display fuel usage, over speed reports and full driver behaviour reports as a standard option. Our professional package offers the ability to remotely immobilise the vehicle from the user’s account.
Simplytrak’s tracking software records any incidents. This allows Ideal Heating to monitor their driver behaviour ensuring they are driving safely and responsibly.
The Solution:
Since using Simplytrak’s vehicle tracking solution, Ideal Heating have been able to reduce costs on repairs and services. Since having the tracking units fitted, they have been able to see all drivers’ behaviours. The behaviour report gives a comprehensive view of who is costing the most in replacement tyres, breaks and fuel- including who has broken engines in the past. The driver’s scorecard has been used as a coaching tool rather than a punishment, striving to make people better, not give them a reason to feel hated.
Clients value the exact information in engineers’ arrival times. This has added to Ideal Heating’s reputation of a trusted and reliable provider. In addition, using the tracking system, Ideal Heating have successfully reduced their red numbers and brought them to green.
The Challenges:
Our client Ideal Heating are known for their reliability record, keeping them ahead of the game.
From a customers perspective, it is impossible to underestimate the importance of winning people’s trust. Therefore, Ideal Heating wanted to express the same reliability when it comes to other areas such as its engineers and customer service, as well as their delivery drivers.
The Approach:
Simplytrak’s vehicle tracking system offers an all-in-one solution. The tracking device and software allows Ideal Heating to accurately follow our engineers process throughout the weeks. Thus, giving clients a clearer view of arrival times on jobs.
The device used is one of Simplytrak’s flagship products, the AL1, it is a highly accurate device with the ability to be installed into any vehicle. The benefits of the AL1 are that it has pinpoint accuracy on GPS and can be configured to display fuel usage, over speed reports and full driver behaviour reports as a standard option. Our professional package offers the ability to remotely immobilise the vehicle from the user’s account.
Simplytrak’s tracking software records any incidents. This allows Ideal Heating to monitor their driver behaviour ensuring they are driving safely and responsibly.
The Solution:
Since using Simplytrak’s vehicle tracking solution, Ideal Heating have been able to reduce costs on repairs and services. Since having the tracking units fitted, they have been able to see all drivers’ behaviours. The behaviour report gives a comprehensive view of who is costing the most in replacement tyres, breaks and fuel- including who has broken engines in the past. The driver’s scorecard has been used as a coaching tool rather than a punishment, striving to make people better, not give them a reason to feel hated.
Clients value the exact information in engineers’ arrival times. This has added to Ideal Heating’s reputation of a trusted and reliable provider. In addition, using the tracking system, Ideal Heating have successfully reduced their red numbers and brought them to green.
Simplytrak’s vehicle tracking system comes with standard features that enable fleet management operators to drive down costs and improve efficiency.
We also offer immobilisation features and cameras to increase vehicle and driver security.
Our fleet management solutions and remote tracking solutions are trusted by customers in a huge spectrum of industries across the world.
View More Case Studies